?Uber Technologies INC 866-576-1039 CA
Last Updated on May 26, 2017 by Rideshare Community Support
Answer: Some people are a bit confused when they see Uber Technologies INC 866-576-1039 CA showing up on their bank statement.
☛First, do you know what Uber is?
If you are unsure, they are a ride share company that allows you to download their app, create an account, and request a private driver to pick you up and take you to your destination. Almost like a cab or TAXI service.
Do You Have An Account
Now since we have gotten that out the way, do you yourself have an account with them? If you do, this is how most banks display or list the charges from Uber. However, if you have an account but do not recognize the charge(s), you need to contact Uber ASAP. Or log in to your account and see do you recognize the pick-up and or drop-off locations for this charge.
Do NOT Have An Account
If you do NOT have a personal account with Uber, then this means that someone has signed up with your credit card. 95% of the time these charges were made by someone you know.
It’s highly unlikely that your credit card information has been hacked just to ride Uber. Also in order for the person to add the credit card to the Uber system, they would need all your credit card details – even down to your zip code attached to that card.
Who Is Using Your Credit Card
Now you need to think of who would have access to your personal credit card details. Do you have High School or College age children? Any friends or family members who might have this information? If you can pinpoint the person who used your credit card, you can probably resolve this matter without contacting Uber.
In some cases, be prepared to show your government ID and credit card to prove that you are the owner. Also we must point out that Uber do not have a customer service phone number. Calling 866-576-1039 will get you nowhere.
Getting A Refund
As for the unauthorized charges, you got a 50/50 chance on getting a refund, but it want hurt to ask them to reverse the charge(s) and see what they say.
To start the dispute process with Uber here is the information they need in order to help you.
Date of charge
Amount of charge
First 6 digits of card
Last 4 digits of card
Card expiration date
PayPal account email (if someone used your PayPal)
Screenshot of unrecognized charge
Optional: Screenshot of banking statement (You can blur out any sensitive info)
Share additional details
Your Email Address
When you have this info, please click here. The more info you have the better Uber can help you.
If Uber will not refund the money, then this will be something that you need to take up with your bank. Your bank will chargeback the unauthorized charges. Therefore the person who used your credit card will owe Uber. They will not be able to use the service again until they repay back the money. In addition, Uber will likely disable their account as well. That is why, if you do know who has been using your credit card, you should try resolving this matter with them before disputing the charges.
Updated: Uber Technologies INC 866-576-1039 CA on 4/1/2017