?Uber Not Enough Money On Card! Resolved
Last Updated on March 14, 2017 by Rideshare Community Support
From time to time a rider might not have enough money on their credit card to ride Uber. In most cases, you might still be able to ride, but of some cases you will not! Let us explain.
Card Hold: A lot of times before you can request an Uber, Uber’s billing system will charge your credit card a $1.00. This is called an authorization hold. This hold is not a real charge and will actually be voided out. The purpose of this charge is to validate your credit card.
Can You Ride Without Money?: With that being said, if your credit card is successfully validated, you normally will be able to ride despite the lack of funds on your card. However, this could change at anytime, as Uber are improving their system all the time.
Account Deactivation: Even though you might be able to ride Uber when you do not have enough money on your card doesn’t mean you have gotten a free ride. What will happen is once your ride has ended, Uber will try billing your credit card. If Uber is unable to successfully charge your card, your Uber account will be disabled.
Cannot Ride: You will not be able to ride again until you pay your outstanding balance.
Connected Accounts Disabled: Unfortunately, if your account get disabled, then any other accounts associated with yours will also be deactivated until you pay your balance.
Paying Your Balance: Once you have enough money on your credit card, you can process the outstanding fare yourself via the app or online. Your account should be restored automatically.
Requesting Copy of ID: There is a small possibility that your account cannot be restored even after you have made the past due payment. You might be required to send over a copy of your ID and credit card as a safety precaution. Your identification and credit card must match your Uber account. If it does not, then that’s another problem.
Uber Not Enough Money On Card
Conclusion: There is a good chance that you might be able to still take a ride on the Uber platform even when you do not have enough money to cover the trip. But, keep in mind that your account will be disabled until this balance is paid.
Your account being deactivated will cause any other accounts associated with yours to be deactivated as well. In addition, you might not regain access to your account again until you are able to prove your identity.
So you shouldn’t knowingly use Uber if you do not have enough money to pay because you might find yourself going through a lot of extra steps in order to get your account back. And if you are unsuccessfully with any of those “extra steps”, you might be kicked off and deactivated permanently.
Page Updated: 3/1/2017
Not Enough Money On Card! Help!