Uber Expired Registration 😟
Last Updated on February 8, 2018 by Rideshare Community Support
Answer: It is important to know that if any of your active documents expire, your account will be placed on hold until the documents are updated and approved.
The good news, you don’t need to go into the Uber office to update your registration.
All you need to do is visit your dashboard. Log-in and click on the vehicles tab on the left side of your dashboard. This will show you your documents for each vehicle you have on the platform. To update and upload each document click update for the document you would like to update or add.
Remember in some cities you will need to manually input information about your document before you can submit your paperwork and if you do not accurately fill out the information your document will not be successfully reviewed.
How Long Until Your Account Gets Reinstated?
If your document(s) are all good, you can expected your account to be activate again within 24-48 hours. If you are lucky, your account could be re-activated within hours after sending your updated documents.
Keeping Up With Your Documents
If a document is currently expired or will be expiring soon you will see a red circular notification mark on the menu icon of your home screen. This is a notification that you need to update one of your documents. When the menu is selected your profile option will show the number of documents requiring your attention.
There will be a document option with the notification symbol to the right. Select the documents option. Once selected, you will see a list of your driver documents and personal docs required for your city. For example, profile photo, business certificates, driver’s license, vehicle registration, insurance inspection, etc.
Any missing document will have a red missing beneath it and a red exclamation. Once you have selected the document you are going to upload, you will be prompted to give permission to access your camera.
When permissions are granted, the camera will open and you can take a photo of your document once you have taken the photo, the document will be ready for review after it has been approved by the Uber team. The expiration date will be displayed below the document name so you can avoid being waitlisted in the future. Always check your Uber dashboard or set a reminder so you can update your registration going forward before it expire.
Uber Expired Registration
Conclusion: This is not a huge deal and expired documents is usually an easy fix as long as you got the updated document available. In the future, try to be proactive and upload your undated registration before the expiration date.
Uber Expired Registration. Help!