Rider Concern: Promo Code Expired, what can I do?

There’s a good chance that you could get hit with the expired promo code error message. Especially if you are a new rider and it’s been a while since you had setup your account.

No need to put up a fuss about it…:-)cry_uber

The best way to handle this before you pitch a fit is log-in to your online Uber account and see what can be done. Click ‘Sign In To Get Help’ at the bottom of the page in order to reach support.

No, you can not delete the old promotion. If anybody can do anything it would be support.

Ask them will they be so kind to delete the promo so you can enter a new one, normally they will. So be nice.

Uber Promo Code Expired

Applying New Promo

If you are able to get the expired promo removed from your account and you are a brand new rider, you can apply Feeling22 as your new promo and get $22 off your first ride. This code do not expire until 12/2017.

Remember unused dollars do not carry over. And anything over $22.00 you are responsible for.

Already Took Ride, Promo Didn’t Apply

If you took the ride and then realized that the promo didn’t apply because it had expired, you can also write in and let support know and they will usually credit you or refund the trip. If you are a new rider that is trying to use the first time rider coupon.

However, any other coupon codes besides the one for new riders are just expired and nothing Uber can do about that. It’s rare that they will issue a refund due to this issue.

Fraud

As long as your account have not been flagged for promo fraud, you should be fine and Uber will take care of the first time riders. You can check to see if your promo has truly expired by going to https://riders.uber.com/payment

We suggest you check this before taking a ride. Never ever take a trip on just the assumption your promo has applied or your referral promo credit has applied. Just a thought!


Page Updated: 3/01/2017
Uber Promo Code Expired. Help!

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